Customer Notice

Beaut Vintage Gift Voucher FAQ

[1] Purchasing Gift Vouchers

Gift Vouchers are purchased just like any other item in our store.
You can pay for them using the stores standard payment method(s)
Once purchased the value of the Gift Voucher will be added to your own personal Gift Voucher Account (as Credit).

If you have funds in your Gift Voucher Account, you will notice that the amount now shows in your Account Page under the section Gift Voucher/Coupon:

shoppingCartCredit


[2] How to send Gift vouchers

To send a Gift Voucher you need to go to your Account Page under the section Gift Voucher/Coupon:
and find the link 'Send Gift Voucher.'

When you send a Gift Voucher, you need to specify the following:

The name of the person you are sending the Gift Voucher to
The email address of the person you are sending the Gift Voucher to
The amount you want to send.(note: you don't have to send the full amount that is in your Gift Voucher Account.)
(Optional) A short message which will appear in the email.

Please ensure that you have entered all of the information correctly.


[3] Buying with Gift Vouchers

If you have funds in your Gift Voucher Account,
you can use those funds to purchase other items in our store.
At the checkout stage, an extra box will appear. Ticking this box will apply those funds in your Gift Voucher Account.

tickToUseCreditImage

Please note, you will still have to select another payment method if there is not enough
in your Gift Voucher Account to cover the cost of your purchase.
If you have more funds in your Gift Voucher Account than the total cost of your purchase the balance
will be left in you Gift Voucher Account for the future

Please Note: Due to Paypal and Worldpay service charges a 0.10c low tariff will be placed on any orders under the value of $1.00


[4] Redeeming Gift Vouchers

If you receive a Gift Voucher by email it will contain details of who sent you the Gift Voucher,
along with possibly a short message from them. The Email will also contain a link to Redeem the Voucher.

You will need to Login or Create an Account before you can redeem the Gift Voucher.
There are various ways you can redeem the voucher:

By clicking on the link contained within the email for this express
purpose-this will take you to the store's Redeem Voucher page.
You will then be requested to create an account or Login before the Gift Voucher
is validated and placed in your Gift Voucher Account ready for you to spend on whatever you want.

During the checkout process on the same page that you select a payment method
there will be a tick box and button to redeem your Gift Voucher balance against that purchase.
tickToUseCreditImage


[5] When Problems Occur

For any queries regarding the Gift Voucher System, please contact the store by email at
Please make sure you give as much information as possible in the email.

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